VANTA Private Members Club is committed to protecting the privacy of its members and website users. This policy describes how we collect, use, and safeguard personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
Introduction
VANTA Private Members Club operates under Singapore's Personal Data Protection Act 2012, committing to protect member and user data through this privacy framework. By interacting with our club, website, or services, you acknowledge that you have read and understood the practices described in this policy.
Data We Collect
We gather personal information through direct submission and authorised service providers. This includes, but is not limited to:
- Full name, contact details, and identification documents
- Payment and billing information
- Membership records and history
- Event attendance and participation data
- Photographs taken at club events
- Device data and usage analytics from our website
Use of Information
Personal information is used exclusively to support your relationship with VANTA. Specific purposes include:
- Membership processing, activation, and renewal
- Identity verification and access control
- Billing and payment administration
- Event management and reservations
- Member communications and service updates
- Customer support and complaint resolution
- Service improvement and club operations
Data Sharing
We do not sell personal data. Data may be shared with carefully selected third parties to the extent necessary to operate our services, including:
- Payment processors and financial institutions
- IT service providers and CRM platforms
- Event partners and service vendors
- Professional advisors (legal, accounting)
- Regulatory authorities where required by law
All third-party partners are bound by confidentiality obligations and are prohibited from using your data for their own purposes.
Website Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyse site performance, and understand how visitors interact with our content. You may adjust cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Membership data is typically retained for a period of seven years following the end of membership, in compliance with legal and regulatory obligations.
Security Measures
VANTA implements reasonable administrative, technical, and physical security measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. We acknowledge, however, that no information security system is entirely impenetrable and we cannot guarantee absolute security.
Your Rights
As a member or user, you have the right to:
- Request access to the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw consent for certain uses of your data
- Opt out of marketing communications at any time
Some rights may be restricted where legal obligations apply. To exercise your rights, contact our Data Protection Officer at info@vantamembers.com.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated to members via email or through prominent notice on our website. Continued use of VANTA's services following notification constitutes acceptance of the revised policy.
Contact Information
For privacy-related enquiries, data access requests, or concerns regarding this policy, please contact our Data Protection Officer:
Data Protection Officer
VANTA Private Members Club
40A Orchard Road, MacDonald House
Singapore 238838
info@vantamembers.com