These terms and conditions govern all membership agreements with VANTA Private Members Club. By enrolling as a member, you acknowledge and accept the following conditions in full.
Membership Fees and Activation
All membership fees must be paid in full before activation. The membership term begins upon first physical entry into VANTA and continues for the specified duration. All fees are in Singapore Dollars (SGD) and include applicable government taxes unless stated otherwise.
Refunds and Cancellations
Membership fees are non-refundable under all circumstances. VANTA may decline or cancel any membership application if provided information is incomplete, inaccurate, or misleading. Fees will not be refunded due to construction delays or club improvements.
Membership Suspension
A Member may request the temporary suspension of their Membership, subject to the following terms and conditions:
- Advance Notice of Suspension: A Member must provide VANTA with a minimum of one (1) month's written notice prior to the intended commencement date of the suspension. The Membership will remain active, and all applicable Membership fees and obligations will continue to apply, until the approved suspension commencement date.
- Suspension Period: Membership may be suspended for a minimum period of three (3) consecutive months and a maximum period of six (6) consecutive months per approved suspension.
- Suspension Fee: During the approved suspension period, the Member will be required to pay a suspension fee of S$75 per month for each month, or part thereof, during which the Membership remains suspended.
- Club Access and Membership Privileges During Suspension: For the entire duration of the suspension period, the Member's Membership will be considered inactive. The Member will not be entitled to access the Club or exercise any Membership rights, benefits or privileges, including but not limited to Club facilities and amenities, Member events and programming, partner benefits and privileges, reciprocal club access, concierge services, or any other benefits associated with VANTA Membership.
- Advance Notice of Reactivation: A Member wishing to reactivate their Membership must provide VANTA with a minimum of one (1) month's written notice prior to their intended reactivation date. Reactivation may only take effect after completion of the minimum three-month suspension period.
- Automatic Reactivation: Unless an earlier eligible reactivation date has been requested in accordance with the above notice requirements, the Membership will automatically reactivate upon completion of the approved suspension period, and the Member's standard Membership fees and privileges will resume from the effective date of reactivation.
- Outstanding Amounts: All Membership fees and other amounts due to VANTA prior to the commencement of the suspension must be fully paid and up to date before the suspension can take effect.
- Approval: All suspension and reactivation requests must be submitted in writing and are subject to confirmation by the VANTA Membership Team. A suspension or reactivation will not be considered effective until the Member has received written confirmation from the VANTA Membership Team.
Suspension and Termination
VANTA reserves the right to suspend or terminate any membership at any time, with or without notice. Grounds include misuse, misconduct, or breach of club rules. Attempting to solicit or interfere with VANTA staff results in immediate termination without refund.
Transferability
Corporate memberships may be reassigned within the same organisation with written approval. All other memberships are strictly non-transferable and cannot be sold, shared, or exchanged. Unauthorised transfers may result in suspension or termination.
Initiation Fee
A one-time initiation fee of SGD 6,000 applies to all membership tiers, waived exclusively for Founding Members. This fee is non-refundable and non-transferable.
Membership Privileges and Limitations
Membership provides access to facilities, services, and events according to tier level. Membership does not confer ownership, voting rights, or financial interest. Access is subject to capacity limits and house policies.
Conduct and Compliance
Members must comply with house rules and applicable laws. Inappropriate, unsafe, or disruptive behaviour may result in suspension or termination.
Amendments to Terms
VANTA may modify membership benefits, pricing, and policies at its discretion. Members will be notified of material changes when reasonably practicable.
Personal Data and PDPA Consent
By enrolling as a member and using the VANTA member application and digital services, you acknowledge that VANTA will collect, use, and disclose your personal data for membership administration, operational communications, reservations, community features, and the concierge service, as described in our Privacy Policy. This consent is required for us to provide the membership.
Marketing communications (event invitations, offers, and editorial content) are sent only on the basis of a separate consent, which you may withdraw at any time in the app or by emailing our Data Protection Officer.
You may exercise your rights under Singapore's Personal Data Protection Act 2012 (PDPA), including access, correction, withdrawal of consent, data portability, and deletion, by writing to daisy@vantamembers.com.
Community Conduct in Digital Services
The VANTA member application includes community rooms, direct messaging, and shared content. You agree to use these features respectfully and lawfully. Defamatory, harassing, discriminatory, or otherwise inappropriate content may be automatically flagged, hidden, and reviewed by moderators. Repeated or serious violations may result in suspension or termination of membership.
You retain rights in the content you post but grant VANTA a non-exclusive, worldwide, royalty-free licence to display it within the member application for the intended purpose of the feature. Content shared in the community may be visible to other members of the same room.
Account Deletion
You may delete your VANTA account at any time from the member application. Deletion is a serious and irreversible action that will end your access to the club's digital services, remove your community presence, and anonymise your personal data across our systems, subject to legal, tax, and audit retention obligations described in our Privacy Policy.
Deletion does not entitle you to any refund of prepaid membership fees. Where the physical membership remains active, contact info@vantamembers.com before deleting your digital account.
Liability and Risk
VANTA is not liable for loss, damage, or theft of personal property brought onto the premises, except where such loss arises from proven negligence. Use of the digital services is provided on an "as is" and "as available" basis; VANTA is not liable for interruptions, data loss, or third-party service failures, save as required by law.
Governing Law
These terms are governed by the laws of Singapore, and any dispute arising from them shall be subject to the exclusive jurisdiction of the courts of Singapore.