Privacy Policy

VANTA PRIVATE MEMBERSHIP CLUB

1. Introduction

VANTA PRIVATE MEMBERSHIP CLUB (“VANTA”, “we”, “us”, or “our”) is committed to protecting the personal data of our members, applicants, guests, and website users in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with us, apply for membership, use our website, or attend our premises. By accessing our website or providing your personal data to us, you consent to the practices described in this Policy.

2. Personal Data We Collect

We may collect personal data including, but not limited to, your name, email address, phone number, date of birth, nationality, identification details where required for verification, billing and payment information, membership details, booking history, preferences, correspondence, IP address, and device information. We may also collect photographs or recordings at club events where you are identifiable. Personal data may be collected directly from you or indirectly through authorized third parties or service providers.

3. Purpose of Collection and Use

We collect and use personal data for purposes including membership application processing, identity verification, account creation, billing and payments, event bookings, access control, member communications, customer support, marketing where consent has been given, legal compliance, and improving our services and experiences. We will not use personal data for purposes that a reasonable person would not consider appropriate in the circumstances. Where required, we will seek your consent before using your personal data for new purposes.

4. Disclosure of Personal Data

We may disclose personal data to third parties such as payment processors, IT service providers, CRM platforms, event partners, professional advisors, and regulatory authorities where required by law. All third parties are required to handle personal data in a manner consistent with this Privacy Policy and the PDPA. We do not sell personal data.

5. Cookies and Website Data

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and support essential functionality. These technologies may collect information such as IP address, browser type, and usage behavior. You may manage or disable cookies through your browser settings, but doing so may affect website functionality.

6. Consent and Withdrawal of Consent

By providing your personal data to us, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide membership services or access to the club.

7. Access and Correction

You may request access to your personal data or request corrections to inaccurate or incomplete data by contacting us. We may require verification of your identity before processing such requests. Requests will be handled within a reasonable timeframe in accordance with the PDPA.

8. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When personal data is no longer required, it will be securely deleted or anonymized.

9. Protection of Personal Data

We implement reasonable administrative, technical, and physical security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission or storage is completely secure.

10. Transfer of Personal Data Outside Singapore

Where personal data is transferred outside Singapore, we take reasonable steps to ensure that the receiving parties provide a standard of protection comparable to that required under the PDPA.

11. Marketing Communications

We may send marketing communications about club events, experiences, and offerings where you have provided consent. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly. Transactional or service related communications may still be sent where necessary.

12. Data Protection Officer

We have appointed a Data Protection Officer to oversee compliance with the PDPA. For questions, requests, or complaints regarding this Privacy Policy or our handling of personal data, please contact:

Email: info@vantamembers.com

Address: 40A Orchard Road -Singapore

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be published on our website and will take effect upon posting.